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Support Desk Software |
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| Web Help Desk 8.4.6.10 |
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Web Help Desk is an affordable and intuitive web based help desk software, including: Incident Management - Asset Management - Two-way Email Integration - Knowledge Base - LDAP Synchronization - Reporting - & more. As a 100% web based, vendor neutral solution, the Web Help Desk provides a low cost of ownership, ultimate portability and simple implementation. Increase service desk productivity and customer support satisfaction with Web Help Desk.
Released: 2008-06-04
Last Updated: 2008-06-04
License: Freeware
Publisher: MacsDesign Studio LLC
Language: English
Requirements: Windows 2000/2003 Server, Mac OS X 10.4 or later, Linux, or Solaris 8 :: Java 5, Standard Edition
Install: Install and Uninstall
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| ieSupportManager Helpdesk 1.63 |
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ieSupportManager is a fully featured desktop and web based helpdesk system. It includes a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager is easy to implement and use, highly customisable, and very competitively priced. The system can also be built upon to provide a bespoke solution if needed.
Released: 2006-11-21
Last Updated: 2007-03-26
License: $630.00
Publisher: ieComputerSystems Ltd
Language: English, German, Spanish
Platform: Windows
Requirements: IBM compatible PC, 128MB Ram, 32MB Hard Disk space
Install: Install and Uninstall
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| ieSupportManager 1.62 |
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ieSupportManager is a fully featured desktop and web based helpdesk system. It includes a web interface, email notifications, email logging, knowledgebase, contract management facilities and a comprehensive suite of reports. ieSupportManager is easy to implement and use, highly customisable, and very competitively priced. The system can also be built upon to provide a bespoke solution if needed.
Last Updated: 2007-03-26
License: $630.00
Publisher: ieComputerSystems Ltd
Language: English, German, Spanish
Platform: Windows
Requirements: IBM compatible PC, 128MB Ram, 32MB Hard Disk space
Install: Install and Uninstall
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| LBE Web Helpdesk 4.0.128 |
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Help Desk designed to be operated via your web browser. Use it on the Internet, an Intranet or even run it locally on a stand-alone machine. Can be installed on any web server running a Microsoft Windows 95/98/NT/2000/2003/XP/Vista operating system. It can be accessed from any machine running a Javascript enabled web browser. Features:-Operator and end-user access. Automatic escalation. Email notification. Full Audit trail. etc.
Released: 2006-10-01
License: $950.00
Publisher: Leigh Business Enterprises Ltd.
Language: English, French, German, Spanish
Platform: Windows
Requirements: Server:IIS or PWS. Client:Any javascript enabled browser
Install: Install and Uninstall
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| LBE Desktop Helpdesk 4.0.0.180 |
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Easy to use helpdesk software,sensibly priced to suit all businesses. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Extensive reports supplied. Scalable - supports Access, Oracle and Sql Server. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.
Released: 2006-10-05
License: $900.00
Publisher: Leigh Business Enterprises Ltd.
Language: English
Platform: Windows
Requirements: 25 MB Hard disk space, Javascript enabled browser
Install: Install and Uninstall
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| Help Desk-99 4.0.165 |
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Easy to use helpdesk software,sensibly priced to suit all businesses. Two user licence included. No extensive training required. Easily configured to reflect the way that you work. Uses e-mail to keep everyone informed. Maintains a complete audit trail of all actions. Complete control over data presentation including conditional formatting, export to html, print preview, drag and drop grouping.
Released: 2006-10-05
License: $180.00
Publisher: Leigh Business Enterprises Ltd.
Language: English
Platform: Windows
Requirements: 25 MB Hard disk space, Javascript enabled browser
Install: Install and Uninstall
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| DNA Helpdesk 2 |
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Every organisation depends in part on its IT infrastructure to remain competitive and efficient. Minimising the amount of system downtime is essential together with ensuring an effective solution is in place to assist and support users of IT assets. Available as a standalone application or as an integrated module of DNA, NetSupport Helpdesk is a powerful and wholly web based solution providing detailed recording and tracking of user Help Req
Released: 2005-01-18
License: $1600.00
Publisher: NetSupport Ltd
Language: English
Platform: Windows
Requirements: Pentium III 500Mhz, 256Mb Ram, 100 Mb+,IE 6, Microsoft MSDE, SQL7,SQL2000,TCP/IP
Install: Install and Uninstall
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| rapidHELP 2.1 |
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This is rapidHELP
rapidHELP is an Intranet- and Internet solution for Call Centre, Helpdesk and Support services and the tool for Hotliners and Supporters.
Functional Overview
Transparent Data flow
Customer Tickets
Multitasking support
Integral Absence Manager
Uniform GUI for Administrators and Users
Internet Capability
Automatic Timing
Automatical display of new tickets
Statistics
HTML-Functionality
Drag and Drop
Security
Released: 2004-10-20
License: Freeware
Publisher: rapidHelp Software
Language: English, German
Platform: Windows
Requirements: Pentium 200 or equivalent, MS Windows 2000/XP, MS Internet Explorer 5.5 SP1 or higher, 15 MB free ha
Install: Install and Uninstall
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| Help Desk for IIS 2.0 |
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Help Desk for IIS is a web-based help desk software solution for delivering customer service and support. It easily installs on your web server as an ISAPI extension for Microsoft Internet Information Services. Your customers or technicians need no additional software other than a web browser. Help Desk for IIS gives you the ability to improve the productivity of your IT service team. It keeps your company organized and efficient.
Released: 2007-07-06
License: $199.00
Publisher: MIS Utilities
Language: English
Platform: Windows
Requirements: Installed and run Microsoft Internet Information Services
Install: Install and Uninstall
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| ADMLink ESD 1.81.2 |
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ADMLink ESD (Electronic Software Distribution) enables Administrators to automate process of Software Installation, Version upgrade and have up-do-date information on software Inventory. You can load products from media provided by vendors, define standard configurations and schedule installs across group of computers at the same time. Or use inventory information collected by ADMLink NI to define dependencies. Or just specify list of computers.
Released: 2007-05-29
Last Updated: 2007-07-23
License: $1495.00
Publisher: Asteta, LLC
Language: English
Platform: Windows
Requirements: Agent: 200 MHz Pentium II, 6MB free memory; Server: .NET 2.0, 600 MHz Pentium III, 64MB free memory;
Install: Install and Uninstall
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